Our refund and returns policy lasts 14 days. If 14 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will be applied to the bank account that you have specified, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Allow for a reasonable time to pass and if you still have not received your refund yet, please contact us at info.montieu@gmail.com.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info.montieu@gmail.com and send your item to: Pgallery|sculpture, 10674 Kolonaki, Athens, Greece.
To return your product, you should mail your product to: Pgallery | sculpture, Koumbari 6, 10674 Kolonaki, Athens, Greece
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service.
Contact us at info.montieu@gmail.com for questions related to refunds and returns.
